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Support Manager

Are you passionate about customer experience and teamwork? Look no further! We are looking for an ambitious and inspiring person who can take the lead on our customer support.
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Are you passionate about customer experience and teamwork? Look no further! We are looking for an ambitious and inspiring person who can take the lead on our customer support and contribute to the growth of Solidsport in our current and new markets in the Nordics and Europe.

About us

Solidsport is Europe’s leading streaming platform for live streamed sports. Thousands of clubs and teams broadcast  their games every week. Yearly, this generates millions of revenue to clubs and teams.   

The role

As a support manager, you will be responsible for our customer support team, helping our partners and viewers out. The support manager will take the lead of the team and educate new hourly support-workers as well as acting as second line support. 

Solidsport support is most active when sports are conducted, this means, evenings and weekends. You will therefore mix regular working hours with weekends and evenings. You can choose to come work from our office centrally located in Hammarby Sjöstad, Stockholm or remotely most of the time if this is preferred. 

Your profile

We are looking for someone ambitious that wants to take part in our journey. Experience of customer support is a plus, but not a requirement. We are looking for the right person, not the right background. We believe that you have great communication skills, both in Swedish and English (any other language is a plus), you are a leader and ready to kick start your career. 

As a person, you are responsible, a team player and you have the ability to work independently. We need someone who is driven and solution-oriented. Take advantage of this opportunity and contribute to our vision, that all sports, on all levels should be able to live stream their games and events at the same time as they create new revenues to all sports. 

Start: As soon as possible, preferably during november/december 2021. 

The role is 100% and permanent, you will mix traditional office hours with evenings and weekends. 

Salary: according to agreement. 

Application: We look forward to receiving your application as soon as possible, we review applications ongoing. 

Do you want to know more? Questions about the role, contact Isabella Sala via email on isala@solidsport.com

We look forward to your application!

 

Additional information

  • Remote status

    Flexible remote

Or, know someone who would be a perfect fit? Let them know!

Stockholm

Hammarbybacken 27
120 30 Stockholm Directions info@solidsport.com 08-462 98 00 View page

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@solidtango.com
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